Transformation

We're building a better business - an update from our Managing Director Welcome to our June business transformation update. I want to keep you up to date on changes that have been happening. Some of them you may have noticed, and some have been behind the scenes. But all have been undertaken to ensure we remain your supplier of choice in the... Read more

80% of all Melbourne IT Customer Care calls are now answered in Australia! Welcome to our April business transformation update. We are delighted to announce convenience and security updates to the Console as well as some great updates to our Customer Care team. A key part of our transformation program is moving customer support onshore. At the end of March, we reached a... Read more

With a locally based and managed team we can ensure you get the best support in times of need If you recall our update in February 2021, we let you know we started to bring our Care team home to Australia.  We wanted to provide an update on how we are transforming the Customer Care team to support you as our business grows. With a locally based and managed... Read more

A message from our CEO - Melbourne IT kick-starts a major business transformation. I am pleased to announce 5G Networks Limited as the majority shareholder of Melbourne IT, and its parent company Webcentral Group.  With the support of 5GN, and a new leadership team, Melbourne IT is kick-starting a major transformation of our business, with you, the customer, at the core of everything we do. We are looking to improve every... Read more