Tag:
online business
Written on 15 April, 2021 by MelbourneIT
80% of all Melbourne IT Customer Care calls are now answered in Australia! Welcome to our April business transformation update. We are delighted to announce convenience and security updates to the Console as well as some great updates to our Customer Care team. A key part of our transformation program is moving customer support onshore. At the end of March, we reached a... Read more
Categories:
News,
Transformation | Tags:
5g net,
brand,
business,
console,
customer care,
customer support,
melbourne,
mfa,
multi-factor authentication,
online business,
small business,
team
Written on 10 March, 2021 by MelbourneIT
With a locally based and managed team we can ensure you get the best support in times of need If you recall our update in February 2021, we let you know we started to bring our Care team home to Australia. We wanted to provide an update on how we are transforming the Customer Care team to support you as our business grows. With a locally based and managed... Read more
Categories:
News,
Transformation | Tags:
5G networks,
brand,
business,
customer care,
customer service,
customer support,
online business,
small business
Written on 26 November, 2020 by MelbourneIT
How to secure your customers’ personal information from hackers It doesn’t matter if you’re a big or small business; cyber security should be a top priority. The personal information we share online is a prime commodity for hackers and if you have an unsecure website, your business data and customers’ personal information is at risk. Luckily, there’s a simple... Read more
Categories:
Website Security | Tags:
business website,
cybersecurity,
hackers,
online business,
secure website
Written on 11 November, 2020 by MelbourneIT
Protecting your good name online: what you need to know In today’s digital world, there are very few large companies without an online presence, and for any company that relies on consumers, a website is essential for survival. Top priority for most businesses is to get .com.au. But that’s only the first of many steps you need to take to... Read more
Written on 11 November, 2020 by MelbourneIT
Domain name dangers, and how to avoid them Most businesses today are well aware of the need to protect their business assets from online threats, but one vital asset gets very little attention in many businesses: its portfolio of domain names. A business can suffer significant damage if it becomes uncontactable online. In some cases, it could cause... Read more
Written on 06 October, 2020 by MelbourneIT
New funding for marketplaces to move their business online It’s been an unpredictable year for many local businesses, but some good news is on the horizon. A new support package from the Victorian Government and a campaign by Visit Victoria are set to provide some much-needed support. Here’s the key details on the Click for Vic campaign and what... Read more
Written on 19 August, 2020 by MelbourneIT
5 steps for building a successful online business Australian small businesses are the back-bone of our economy. Recent research found 99.8 per cent of all Australian businesses are considered small to medium enterprises, with the most common size having 1-4 employees (71 per cent). Whilst it may seem daunting to take the leap of faith to join this... Read more
Written on 12 August, 2020 by MelbourneIT
How to gain business insights from your customer data There are numerous technologies businesses of any size can use to collect and analyse data to bring about better outcomes and experiences for their customers. Not only can these technologies help to automate the parts of your business that keep you up at night, they can also help plug your... Read more
Written on 07 August, 2020 by MelbourneIT
How to rebrand your business in just 7 steps There are many reasons businesses across Australia might consider rebranding, with most stemming from a need to reposition a brand in the marketplace. It could be as simple as the product or service you now offer has outgrown your original intention for your brand, or a major shift in customers... Read more
Written on 29 July, 2020 by MelbourneIT
Improve your business with shopping on social media Selling on social media is when businesses choose to upload and sell their products on a social platform. It’s a relatively new concept that is gaining steam and is a new opportunity you won’t want to miss. By using social platforms as a means to reach specific audiences to sell,... Read more
Categories:
Social Media | Tags:
digital marketing,
facebook,
instagram,
online business,
social media