Category:
News
Written on 15 April, 2021 by MelbourneIT
80% of all Melbourne IT Customer Care calls are now answered in Australia! Welcome to our April business transformation update. We are delighted to announce convenience and security updates to the Console as well as some great updates to our Customer Care team. A key part of our transformation program is moving customer support onshore. At the end of March, we reached a... Read more
Categories:
News,
Transformation | Tags:
5g net,
brand,
business,
console,
customer care,
customer support,
melbourne,
mfa,
multi-factor authentication,
online business,
small business,
team
Written on 22 March, 2021 by MelbourneIT
6 ways a good website can add value to your business Whether you’re a local shop owner or a business that services customers worldwide, having a website is no longer a luxury. It’s a necessity. Yet studies show that many businesses in Australia still don't have a website. Websites provide an online shopfront for businesses. One that's well-designed can help you... Read more
Categories:
News
Written on 10 March, 2021 by MelbourneIT
With a locally based and managed team we can ensure you get the best support in times of need If you recall our update in February 2021, we let you know we started to bring our Care team home to Australia. We wanted to provide an update on how we are transforming the Customer Care team to support you as our business grows. With a locally based and managed... Read more
Categories:
News,
Transformation | Tags:
5G networks,
brand,
business,
customer care,
customer service,
customer support,
online business,
small business
Written on 05 February, 2021 by MelbourneIT
A message from our CEO - Melbourne IT kick-starts a major business transformation. I am pleased to announce 5G Networks Limited as the majority shareholder of Melbourne IT, and its parent company Webcentral Group. With the support of 5GN, and a new leadership team, Melbourne IT is kick-starting a major transformation of our business, with you, the customer, at the core of everything we do. We are looking to improve every... Read more
Categories:
News,
Transformation
Written on 06 October, 2020 by MelbourneIT
New funding for marketplaces to move their business online It’s been an unpredictable year for many local businesses, but some good news is on the horizon. A new support package from the Victorian Government and a campaign by Visit Victoria are set to provide some much-needed support. Here’s the key details on the Click for Vic campaign and what... Read more
Written on 24 April, 2019 by MelbourneIT
When to outsource your online marketing or do it yourself The internet has changed how the world works. In fact, it’s created a whole new online world that we engage with every day. Making your small business stand out in a crowded online space seems simple, which is why so many of us choose to DIY our online marketing. But... Read more
Written on 06 March, 2019 by MelbourneIT
How small businesses can make the most out of social media When you’re a small business owner wearing many hats, marketing may be at the bottom of your priorities. But if you’re not engaging with your followers on social media, you could be missing out on a big opportunity to win new customers. In Australia, Facebook and Instagram have millions of... Read more
Written on 19 October, 2018 by MelbourneIT
The holistic approach: Integrating UX tactics and strategies for better SEO Whether you’re already well acquainted with SEO and UX, or you are only just starting to understand what these tactics can do for your business, you may not know the powerful link between the two. A more holistic approach to the way you design your website can benefit your SEO... Read more
Written on 07 March, 2018 by MelbourneIT
Google to flag sites without a SSL certificate Google has recently announced that websites without SSL certification will be flagged as not secure. This means that when potential customers visit a website without the HTTPS in the address bar, they will see that their website is not secure. Why it matters Sites with HTTPS demonstrate to users that... Read more
Categories:
News,
Website Security
Written on 07 March, 2018 by MelbourneIT
Top Digital Marketing Courses In 2018 Regardless of how many years you've been in business, there's always room to grow. As online marketing continues to grow and change, so do the methods of communicating your products and services. There are a number of short courses made for time poor business owners that can teach you the basics... Read more
Categories:
Digital Marketing,
News